FAQ Answer Post - What do your customers want to know?

Answer a Frequently Asked Question

What are the things your customers are looking to learn while on their journey to purchase your product or service?

Does your restaurant allow pets? When is the best time to sell my home? What window treatments can I use on my arched window? I received a letter about copyright violations. What do I do?

FAQ Answer Posts a great way to show you know what you are doing. Spread a little knowledge about your products, services, or industry.


  • Social Media is not the place to put your customer support FAQ.
  • Don’t know what to post? Ask your customers what they would like to know.
  • Use a high quality photo related to the question/answer.
  • Make an explainer video.
  • Use a company branded template.


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FAQ Answer Post Sample